Process of e-service for registered users of an e-filed document:

Upon the acceptance by the HCOJCC of an e-filed document, the ECF (Electronic Court Filing system) will automatically generate and e-mail a notice of filing to all registered users who are registered users that are recorded in JFACTS as case participants or legal representatives. To receive notifications, participants must be registered users and have an active account in the ECF. For the notification to recognize the association of a registered user to a case, they must be recorded on the case in JFACTS as a pro se litigant or as a legal representative with a state issued bar number.

All registered users agree to receive their notices of documents which are e-filed in their cases electronically through the ECF. All registered users must include a certificate of service on each pleading just as if it had been filed on paper. E-service shall constitute valid and proper service of the e-filed document on those registered users and have the same legal effect as service of a paper document under the Rules of Juvenile Practice and Procedure and the Tennessee Rules of Civil Procedure. When instructed by the Court, the registered user must submit an original paper copy of any document to the Court for filing to be completed. Registered users shall retain all original documents until all appeal periods have exhausted. Documents e-filed under seal will not be e-served, conventional service must be effectuated.

E-service does not replace the need for service of process. E-service satisfies the responsibility of an e-filer to send service to other parties that are registered users and linked as participants on the case for secondary filings. E-Service does not replace the responsibility of the e-filer to notify parties by conventional means when they are not registered users of ECF. The ECF provides a method to identify what case participants are registered users and recorded in JFACTS as participants in the case. E-service is distributed as an email and the filed document is posted in the ECF for access. It is incumbent on each e-filer to keep the email notice of electronic filing in their permanent records as proof of notice.

The HCOJCC e-service on registered users of a notice, order, opinion or judgment filed by the court shall constitute proper service and satisfy the notice requirements.